Car crashes into village hairdressers after police chase

A police pursuit on 11 November 2025 ended when a vehicle crashed into a village hairdressers and another car, local reports say. The incident has left residents and business owners shaken, and it raises immediate questions about salon safety, emergency response and the practical steps owners should take if their premises are affected by a collision or other unforeseen event.

What happened and why it matters

According to reporting from local media, a car being pursued by police collided with a hair salon and a second vehicle in a built-up area. While details about casualties or arrests have not been disclosed in the initial reports, the event is a stark reminder that public-facing businesses such as salons can become unintended scenes in police incidents or traffic collisions.

For salon owners and stylists, even a single incident of this kind can have operational, legal and emotional consequences: property damage, business interruption, staff trauma and the need to liaise with emergency responders and insurers. Understanding the immediate steps to protect people and premises can help minimise further disruption.

Immediate safety and practical steps for salon owners

If your premises are involved in a collision or other public-safety incident, prioritise safety, evidence and communication. The following checklist outlines sensible first actions while waiting for emergency services and insurers:

• Ensure everyone is safe: check staff and clients for injuries and move people to a secure location away from the road or damaged area.
• Call emergency services: if not already on scene, dial 999 to report injuries, structural damage or hazards like fuel leaks.
• Preserve the scene: avoid moving vehicles or debris unless necessary for safety; take photographs and note times and witness details.
• Secure the premises: if the building is structurally compromised, do not re-enter until an engineer or the fire service confirms it is safe.
• Contact your insurer promptly: report the incident and follow their guidance for claims and temporary repairs.
• Support staff and clients: offer welfare support, time off and clear information—trauma from such events is common.

Insurance, business interruption and repairs

Damage caused by a third party, including vehicles, is typically covered by commercial property insurance, but policy terms vary. Salon owners should have an up-to-date policy that covers accidental damage, public liability and business interruption.

Key points to consider when dealing with insurers and repairs:

• Document everything: photographs, written statements, invoices for emergency boarding or temporary fencing and any correspondence with authorities.
• Keep detailed financial records: if you must close or reduce hours, records of lost takings and extra expenses will be important for a business-interruption claim.
• Obtain professional assessments: structural engineers and qualified contractors should advise on safety and repairs—don’t accept informal assurances that the building is sound.

Communicating with clients and the local community

Transparent, timely communication helps maintain trust. If the salon must close temporarily, update clients via your usual channels—website, social media, booking platforms and telephone messages. Be factual and compassionate, avoiding speculation.

Consider these communication tips:

• Post a clear notice about opening hours and any changes to bookings or services.
• Provide guidance on refunds, rebookings and vouchers to reduce confusion.
• Share safety reassurances once any repairs or checks have been completed.

Community and staff welfare

Incidents like this can leave staff and clients feeling unsafe. Salon owners should take a proactive approach to wellbeing: allow time off, offer access to counselling through employee-assistance programmes where available, and run a brief debrief to let team members talk through their experiences.

Local business networks and trade associations can provide practical support and signpost emergency funding or legal advice. Community solidarity matters; many salons find neighbours and nearby businesses willing to assist with temporary space, referrals or moral support during recovery.

Takeaway

When a police pursuit or vehicle collision affects a salon, immediate priorities are people’s safety, preserving evidence and contacting emergency services. Clear communication with clients, careful documentation for insurers and attention to staff welfare will help businesses weather the disruption. Preparing a simple emergency plan in advance can make a significant difference if the unexpected happens.